AMERICAN CONSUMERS HELPED BY CAMBRIDGE CREDIT COUNSELING TELL THEIR STORIES

Credit counseling participants reveal how the economy has changed their lives.

Tremendous losses in 401(k) balances, historic numbers of foreclosures, and increasing credit card rates – it all sounds like a Hollywood screenplay about a financial apocalypse, but this is the reality that millions of Americans are experiencing today. Last week, Cambridge Credit Counseling president Christopher Viale reached out to a sampling of the tens of thousands of consumers his agency has counseled over the last six months, encouraging them to share their stories. Dozens responded, revealing how the economy has dramatically altered their lives. Many of these consumers would welcome the opportunity to speak with the media.

“The initial purpose of this outreach was to demonstrate that not enough is being done to help millions of hardworking Americans, and that we have a solution, Home Sweet Home, that deserves serious consideration,” stated Christopher Viale, President and CEO of Cambridge Credit. “In response, we received a number of very moving accounts from everyday people who will continue to struggle, despite the administration’s efforts.”

Cambridge sent the following message to individuals who had previously reached out to the agency for counseling.

“Over the last few weeks, our Home Sweet Home initiative has generated a good deal of interest in the news media. Within that time, I have worked to gain support for the initiative and to create awareness about the financial strain many of you and your loved ones may be experiencing. On St. Patrick's Day, I traveled to Manhattan to speak with reporters about the reforms we are championing, as well as the services Cambridge provides every day.

Several reporters have requested to speak with you, our clients. Specifically, the media would like to interview people who have experienced any of the following circumstances:

• The inability to qualify for the Obama Administration's housing program
• The inability to understand the requirements of the Obama Administration's housing program
• A reduction in your credit limit on your credit card(s), resulting in diminished credit scores, higher interest rates, and/or reduced access to credit
• The inability to maintain payments as a result of changes to the terms of your credit card account(s)
• Overtime, bonus or other wage reductions that resulted in difficulty keeping up with increases in the cost of living

If you've experienced any of these situations, please send me an e-mail outlining your circumstances. My address is cviale@cambridgecredit.org. I will read each and every one of your responses and do my very best to reply to you in a timely fashion. Additionally, I will share some of your stories with the reporters who reached out to us for information. Some members of the media may wish to conduct a brief telephone interview with you, so please indicate your willingness to speak about your circumstances, as well as the best time and telephone number to reach you, if you'd like to participate. I will provide you with advance notice in the event that your story is chosen.

I thank you in advance for your time and effort in helping us to bring focus upon the issues that are affecting you most in these trying economic times. Your participation is greatly appreciated and will help provide insight into the plight of struggling Americans.”

If you are writing a story about how the economy is affecting everyday people and wish to speak with any of those who responded to Cambridge’s query, please contact Christopher Viale at 413-821-6919 or cviale@cambridgecredit.org.

ABOUT CAMBRIDGE CREDIT COUNSELING CORP.
Cambridge Credit Counseling Corp. is a professional debt counseling agency dedicated to educating young adults on the importance of sound financial management, and to providing financially distressed Americans with education and debt management services appropriate to their needs. For more information on this article or to schedule an interview, please call 413-821-6919.

Visit Cambridge Credit Counseling Corp. online at http://www.cambridgecredit.org/. To learn more about Cambridge and the community, visit www.youtube.com/CambridgeCredit.

Reviewing Your Credit Profile

by Thom Fox
Community Outreach Coordinator
Cambridge Credit Counseling Corp.

It’s important to realize that if your credit score is poor, it won’t necessarily remain that way forever. Your current score is simply a snapshot of your credit profile at any given point in time. As long as they are accurate, negative credit notations that appear on your reports will only remain for seven years, and then they must be removed. Bankruptcy notations are treated differently. They stay on your report for ten years. In the meantime, it’s your responsibility to make sure that every new addition to your report shows evidence of better payment patterns.

Credit reports and scores are very time-sensitive items. Your score from three months ago is probably not the same score a lender would get from the credit reporting agencies today. If you do have negative notations on your report, even before the seven years have passed, if you’ve re-dedicated yourself to meeting your obligations on time, your credit score should begin to reflect these efforts. If you can be patient and make the necessary adjustments, it is possible to improve your overall credit profile and your credit score. The bottom line is, it’s up to you to improve your credit performance from this day forward.

Perform a Credit Check-up
To begin the process of improving your credit profile, order a copy of each of your credit reports from TransUnion, Experian, and Equifax, the country’s three major credit-reporting agencies. Many businesses and lenders report information to only one or two of the agencies, but rarely to all three. This causes the information in your reports to vary greatly. Reviewing each of your reports will provide you with a clearer picture of your overall credit profile.

During your check-up, be on the lookout for errors contained within your credit reports. It has been estimated that more than 40% of the reports on file contain mistakes. Do you have negative entries on your report that are incorrect, invalid or that have been in some way misrepresented? You should also look closely for unauthorized inquiries, incorrect mailing addresses and Social Security numbers, as these may indicate that you have been a victim of identity theft.

If you do find errors within your report or discover that you’re a victim of identity theft, there are steps you can take to correct the items in question. As stipulated in the Fair Credit Reporting Act (FCRA), both the credit reporting bureau and the information provider (the person, creditor or organization that provided information about you to the credit-reporting agency) are responsible for correcting inaccurate or incomplete information in your report. They won’t make these fixes on their own, however; it is up to you to notify them of any mistake.

Managing Credit Responsibly
The following are some additional strategies you may make use of when attempting to improve your credit profile.

Keep the balances as low as possible on your credit card accounts. High outstanding debt can have a negative effect on your score.

Pay off debt rather than move it around. The best way to improve your score in this area is by paying down your revolving credit accounts. In fact, owing the same amount but having fewer open accounts may actually result in a lower score.

Don’t close unused or old credit cards as a short-term strategy to raise your score. Shutting down credit accounts lowers the total amount of credit available to you, and it also gives additional weight to any balances you do have when it comes to calculating your credit score. Closing your oldest accounts can actually shorten the length of your reported credit history and make you seem less creditworthy.

Don’t open a number of new credit cards that you don’t need. This approach could backfire and actually lower your score.

Don’t open a series of new accounts in a short period of time. If you have only been managing credit for a little while, don’t open a lot of new accounts too rapidly. New accounts will lower your average account age, which will have a negative effect on your score, especially if you don’t have a lot of other credit information.

Re-establish your credit history if you have had problems in the past. Opening new accounts responsibly and paying them off on time will help raise your score in the long term.

Add positive information whenever possible to show stability in your credit profile. If you have extremely poor credit or have even filed for bankruptcy, don't let your credit status go dormant. The faster you begin to re-establish positive credit, the faster you'll improve your credit profile. One way to achieve this is to get a secured credit card.

It’s okay to have credit cards, but you must manage them responsibly! In general, having credit cards and installment loans (and making timely payments) will raise your score. Someone with no credit cards, for example, tends to be a higher risk than someone who has managed credit cards responsibly.

Improving you credit profile takes time. Unfortunately, negative items tend to affect your credit score much more quickly than positive items. Late payments can negatively affect your score in just a few months, whereas paying bills on time may take 6 to 12 months to generate a significant improvement in your score. The best course of action is to adopt healthy credit habits and maintain them.