We would like to thank those bloggers who posted after
Several posters reported that
Some other bloggers repeated old accusations about inappropriate fee structures, back-office business arrangements with the long-defunct Brighton Credit agency, and the absence of third-party accreditation. We would like to assure the thousands of people contacting us each month for assistance that these assertions are entirely without merit.
is licensed or exempt from licensure in 45 states. Our fees are capped at $75 initial and $50 monthly, and are compliant with the fee limits in all states where we do business. At present, our average initial fee is just $46 and our average monthly fee is just $25. Approximately 7% of our clients pay no fees whatsoever, and a significant number receive more modest reductions. Cambridge
- Brighton Credit was a subsidiary of
's former management. All ties to that company were severed when the new Cambridge separated from the aforementioned team in 2004. Cambridge
- Our current Better Business Bureau rating is B+. We are confident that it will improve again by this summer.
- All of
’s counselors and client services representatives are nationally certified by the Institute for Financial Literacy or the Association for Financial Counseling and Planning Education, the two most widely recognized independent accrediting bodies. Certification by the IFL or AFCPE is required in many states prior to licensure. Our staff also receives at least 10 continuing education credits annually to maintain their certificates. Cambridge
- Recognition of
’s comprehensive approach to effective financial counseling came last summer, when we were unanimously recommended for membership in the Association of Independent Consumer Credit Counseling Agencies (AICCCA), a universally respected national membership organization established to promote quality and consistent delivery of credit counseling services. Cambridge is ISO 9000 registered and audited annually to the AICCCA Code of Practice. Cambridge
The dedication of
We would like to apologize for any confusion caused by these postings and are hopeful that the individuals involved will retract the defamatory statements they’ve placed on their sites. Anyone interested in learning more about